This Refund Policy applies to all purchases made from Aligned AF LLC, operating as Approach Confidence at approachconfidence.com.
We offer a 2-week money-back guarantee on our group coaching programs, including Fear to Connection (F2C). If within the first 14 days you feel the program is not a fit for you, contact us for a full refund - no questions asked.
After 14 days, all sales are final. We do not offer pro-rata refunds for unused portions of a program.
1:1 coaching packages are non-refundable once sessions have commenced. If you wish to cancel before your first session, contact us within 48 hours of purchase for a full refund.
Due to the immediate nature of digital delivery, all sales of downloadable or instantly accessible products are final. No refunds are issued once access has been granted.
Individual coaching sessions may be rescheduled with at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice, or not attended without prior notice, are forfeited and are not eligible for rescheduling or refund.
If you are on an instalment payment plan, the 14-day refund window applies from the date of your first payment only. Subsequent scheduled payments are not individually refundable once the window has closed. If you choose to discontinue a payment plan after the refund window, any remaining instalments are still owed in full unless otherwise agreed in writing.
To request a refund within the eligible period, email us at [EMAIL] with your full name, the program or product purchased, and your order details. We will respond within 2 business days and, if approved, process your refund within 5-10 business days to the original payment method.
If you initiate a chargeback or payment dispute without first contacting us to seek resolution, we reserve the right to dispute the chargeback and provide your purchase records, these Terms, and all communications to the relevant payment processor as evidence.
Aligned AF LLC, operating as Approach Confidence
Website: approachconfidence.com
Email: [EMAIL]